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DMS Webinar Retail Analytics. Act Better With Customer Tracking.

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Customer tracking with in-store mapping

A Plus for Performance. How You Can Benefit From Customer Tracking in Retail.

Michael Buchacher and Thomas Hinterleitner talk about:

  • Successful business cases
  • What can be measured, why it matters, and how it helps
  • Enhancing the retail experience
  • Unexpected potential
  • A clear focus on the customer
  • Operational performance improvement
  • Actionable recommendations for live operations
  • Predictive in-store analytics
  • Real data vs. gut feeling and assumptions
  • Surprising insights and sales-relevant findings
  • Data use & security, GDPR compliance, and data utilization

In this webinar, you'll gain insights from two of the most experienced retail experts in the region — Thomas Hinterleitner and Michael Buchacher — on how to benefit from the digitalization of brick-and-mortar retail and which targeted strategies matter most right now.

Our experts will share their expertise on key and sometimes controversial topics in stationary retail — including digital transformation, customer experience, tracking, data usage, GDPR, and more.

Michael Buchacher — Managing Director of DMS and your host for this webinar — is joined by internationally recognized retail expert Thomas Hinterleitner, who brings extensive experience from the U.S. and China. Together, they’ll present recommendations for action, exclusive insights, and successful case studies focused on customer tracking.

Why? Because it's our job to help you move forward — not just with digital solutions that inspire, but with insider knowledge that truly fascinates.