Smart Shopping. 3 Experts in Wordrap: DMS Talking With Roland Grassberger, Michael Müller and Georg Mayer.
Modern Talking. 3 Experts on Ideas and Innovations in Retail.
At DMS, we always look forward to exciting conversations with retail insiders — and we’re inspired by their know-how. Here’s a recap of what our experts shared in the Wordrap interview format:
Roland Grassberger, CEO of Grassfish
A Shopping Experience Is Successful When …
… you find what you're looking for, discover new things, enjoy the process, and receive competent advice.
Recently, I Was Pleasantly Surprised in a Shop Because …
… the salesperson immediately understood what I was looking for.
Digitalization in Retail Means …
… connecting data from the online and offline worlds. Digitalization in brick-and-mortar retail plays a key role. Through intelligent linking of all digital elements — screens, sensors, mobile devices — the store becomes responsive. That makes the shopping experience more tangible for customers.
Grassfish makes shopping smart.
Specifically With …
… a focus on the intelligent store. Grassfish’s product portfolio spans everything from digital signage to customer engagement and staff support, all the way to analytics. Every element communicates with each other and supports the sales process optimally.
In Ten Years, It Will Be Totally Normal When Shopping That
… there is seamless integration between web and brick-and-mortar retail. Multichannel retail will be widely available. In-store shopping will become even more of an experience. Brand orientation will continue to grow. The digitalization of physical retail makes this possible — and will become an integral part of it.
By the way, Grassfish core competence is software development. Or in our opinion: the development of truly brilliant software! Thanks to a combination of knowledge, experience, creativity, technical skills, commitment, and deep industry understanding, Grassfish delivers real momentum to the sector. It drives innovation and continually develops new solutions — ensuring that customers remain at the forefront of digital transformation in retail.
Michael Müller, CEO of SoloIT
A Shopping Experience Is Successful When …
… I was well taken care of and felt comfortable.
Recently, I Was Pleasantly Surprised in a Shop Because …
… a salesperson gave me competent and friendly advice.
Digitalization in Retail Means …
… acting with a focus on the future.
SoloIT Makes Shopping Smart. Specifically With …
… solutions and concepts focused on digital signage.
In Ten Years, It Will Be Totally Normal When Shopping That …
… we are immersed in multichannel experiences.
SoloIT is an expert in IT and infrastructure, as well as AV and multimedia. Their offering ranges from professional displays for meeting rooms to full-scale international digital signage networks. Another valued partner we at DMS truly appreciate — for both their expertise and brilliant ideas.
Georg Mayer, Sales Manager Commercial Display Austria, Switzerland and Slovenia, LG Electronics
A Shopping Experience Is Successful When …
… I get to experience shopping as an experience, not just a way to fulfill a need.
Recently, I Was Pleasantly Surprised in a Shop Because …
… the salesperson greeted me warmly and genuinely supported me with knowledge, advice, and action.
Digitalization in Retail Means …
… shopping experiences for customers — and a huge opportunity for retailers to “draw” customers back into physical stores.
LG Makes Shopping Smart. Specifically With …
… smart, innovative, and unique products.
In Ten Years, It Will Be Totally Normal When Shopping That …
… digitalization will make the shopping experience easier and personally support sales staff.
LG Electronics Austria is one of the leading manufacturers in mobile communications, consumer electronics, home appliances, and air conditioning systems.
LG Austria creates energy-efficient, innovative products with intuitive operation — setting new standards in efficiency, design, and sustainability. A brand that continues to impress and inspire us!
We’re proud to work within a network of such remarkable individuals — and of course, we’re grateful to learn something new from them every day.
New things that spark unseen ideas — ideas that benefit our customers and partners.
That’s how we do what we do best: inspire.
